Posts filed under 'customer service'
the power of comparison
Apples and Ferraris are often red–and SWEEEEEET!–but there the comparison ends. Is your digital strategy ready for a Ferrari?
Continue Reading Add comment July 12, 2010
the power of service
A story of both abysmal and exemplary customer service, from the same airline, on the same night…
Continue Reading 1 comment May 9, 2009
