The math of an Email chain letter

It’s been entirely too long since we posted here (sort of the issue of the cobbler’s kids, I know…). Something occurred this evening that I just had to address.

You’ve seen them before: the email chain letters that are full of wonderful intentions, loving messages, prayers… and a request to forward it THIS MINUTE to at least eight people.

I receive an insane volume of email every day, and messages like this that (however well intentioned) amount to chain letters, represent a drain on both the recipients’ time and the email services through which these messages flow.

As a long-time IT professional, I have seen firsthand what an impact this can have on the technology infrastructure, as well as its impact on people’s time and productivity.

Do the math for a moment: if every person on a list of only seven people sent out eight copies as exhorted in one such message, that’s 56 copies just in the first pass. If in turn each of those people send out eight copies, that’s 448. Eight again, and it’s 3584. Another eight, and you have 28,672. Eight each of those makes 229,376. And when those people send out eight copies, you’ve got 1,835,008. So in only six generations of emails, you have over a million being sent…within only minutes if everyone on those lists responds quickly as directed. That’s a million sets of eyeballs reading a message that they have probably received before (I’ve seen this particular example circulating for years). The original sender probably means well, but this is an enormous burden both technically and personally.

Technically, in a “perfect storm” of such responses, it could actually result in an email sending service being overwhelmed. Perhaps less dramatically, but possibly more damaging over a longer period of time, you could actually be dinged by your email provider for sending out SPAM. Yep, it’s true. You could be blacklisted if enough people report it as unsolicited bulk email–the rules are strict and getting more strict by the year.

Frankly, I’d rather hear REAL news, from YOU to ME, telling me how you are (and you are well, I hope!).

It took me five minutes to write this. If all 1,835,008 people spent five minutes, that would be 9,175,040 minutes, or 152,917 hours, or 6,371 days, or 17.45 years spent away from family, community efforts, rest, meditation, music, art, etc.

I’d rather sing or cook.  ;-)

Thanks, and be well. Really!

Rebekkah


On Piloting Apptix’s Microsoft hosted services, or, The Borg vs. Gumby

Our first experience as a pilot Apptix customer

Every now and again, SheTech and Company is asked to evaluate products and services from various providers for one reason or another. We have run a live test of Microsoft’s Business Productivity Online Suite (BPOS), for example, and are currently running a beta test of their Office 365. We ran an extensive field test of a conferencing service with an eye toward an affiliate relationship, and so on…

Not long ago, then, we were asked to participate in–and subsequently blog about–another pilot test of hosted Microsoft Products, this time by way of certified partner provider Apptix. Other companies are being partnered with other providers, so this is a test of the partner providers as much as it is of the Microsoft Online services. Read the rest of this entry »


Is it time to look outside your own walls?

So, say you have a well-evolved marketing organization, with an experienced creative team who keeps your brand identity unified, and is very good at managing the daily business of refreshing marketing collateral, maintaining your web site, pushing out the occasional banner ad, designing displays for your tradeshow presence.

Why would you hire an agency for your marketing initiatives when you already have your team in place?

It often comes down to the simple fact that agencies have very specialized expertise and experience that internal teams don’t. Agencies gather team members who have spent years developing and refining skills that—were you to hire permanent employees—would simply cost your company too much. An agency engagement is a great way to augment your already skilled internal team with specialties that would otherwise be far too costly.

Here are some considerations to help you decide if you should work with an agency as you review your marketing strategy and internal capabilities: Read the rest of this entry »


Musings on the turning of the year

The season of Winter Solstice through New Year’s Day is an interesting time for the human spirit. It’s the opportunity to reflect on the closing year and look forward to the new one.

How was your year?

For many, many people, 2010 was rather an awful year, on a personal, local and global scale. The economy remained troubled, bad news assaulted us from every angle and we grew more and more distant from one another as technology permitted us to communicate more but connect less. Read the rest of this entry »


2011 is a prime number

As usual, a recent message from Chris Brogan got me thinking, this time by way of his Human Business Works newsletter. The topic, appropriately enough, was on preparing for 2011.

Things SheTech intends to do in 2011Many people make resolutions (“I’ll go to the gym, lose weight, eat less, swear less, spend less, etc.”) that pretty much fly out the window by mid-February at the latest (just ask your favorite trainer how long his or her clients actually stick with the plan). Along with Lent, it generally involves some sort of martyrdom-like sacrifice which always looks and feels daunting if not outright impossible… so we’re pretty much setting ourselves up for failure. Like Lent, however, you can choose to give something instead of giving up something. It feels better, so it works better. Read the rest of this entry »


Sincere or spin?

Levi Strauss & Co. (Levi’s) tells us the story of Braddock, Pennsylvania, a town hit hard by a staggering combination of factors: the collapse of the steel industry some decades ago and the continued economic downturn. Its population is down nearly 90% from its heyday in the 1950s, and has been called a “ghost town” more than once.

The stories Levi’s tells are compelling and beautiful–hope in the midst of squalor, danger and despair.

My favorite line? “People think there aren’t frontiers any more. They can’t see that there are frontiers all around us.”

Truer words were never spoken, and the message of hope and conviction borne on them is inspiring.

But is it sincere, or a cynical attempt by a company who has outsourced much of its manufacturing to Mexico to regain market share? Read the rest of this entry »


What’s obvious to you or me may not be obvious to all

This weekend I got into a minor verbal (textual?) scuffle on Facebook with a couple of dear friends over an issue that’s very important to me. Because the issue is so deeply part of how I view the world, I responded to a Facebook trend in haste, and offended more than a few people. I will be the first to admit that my kneejerk reaction was a mistake. However, I am not willing to admit that I’m wrong about why I reacted as I did.

There are those who say that changing your profile picture in support of a cause raises awareness, but then what? Okay, so you’re aware, now how about doing something? As Andy Scherer articulated to me, it’s even less of a meaningful gesture than wearing a rubber bracelet or sporting a bumper sticker: at least in those cases, you’ve put a couple of bucks down in support of the cause. There’s no commitment in changing your profile picture; it will last only as long as our atrophying attention spans, and does nothing of real value for the cause.

And in this case–child abuse awareness–the Facebook trend disturbs me because in effect (“show no human faces”) the psychology of it signifies that we’re turning our faces away from, or hiding our faces in shame of, a very important cause. I decline, thanks, because victims have faces, and I stand in public support of this cause. It is shameful, and we must not hide from it. Read the rest of this entry »


the power of grateful

In the Americas, especially the US and Canada, today is Thanksgiving: the day to look back at the hardships we have endured and to count the blessings we enjoy, especially having gotten through those hardships.

The food is part of it, the family gatherings, the football (I remember the men all gathering around to watch the Army-Navy game when I was a child–big Navy family), and if we remember to do it, we look around at one another and realize how lucky we really are.

Yes, even in the midst of the aforementioned hardships, we’re still lucky. Blessed, if you will.

And now, in these uncertain years, we would do well to remember it. While yet we breathe, we still have phenomenal opportunity to get it right, or make it right, whatever “it” happens to be: the chance to forgive a loved one, even if you can’t do it to his or her face; the chance to change a bad habit or change your heart or recognize hurt or love and do something about it.

This past year, I spent most of my time in New York, working on a contract that turned out to be a great opportunity for learning, even while I struggled with my own demons and my own body’s reaction (not good) to living in Manhattan. As much as I love New York, as I like to say, New York doesn’t love me so much.

In the end, though, I came away with vast new knowledge, new affiliations, new experience and a much better understanding of my own abilities–and perhaps more importantly, my own limitations.

I came home.

To East Tennessee.

Yep, I can now call it home, because it is. I was greeted by friends who had missed me, warts and all; greeted by one of the most gently beautiful landscapes in the world; greeted by my humble home, of which I am now so proud, because it’s my humble home.

So this year, I’m grateful for my home, my family, all of whom I love; grateful for my friends, to whom I can now give my whole heart and not hold part of it back for greener pastures; grateful for the experiences, good and bad, that make me who I am today; grateful for surviving my difficult life and continuing to learn from it.

There’s so much more, because I’m certain as I’m sitting here that there are a zillion more blessings of which I’m not aware.

And I’m grateful because I had a truly lovely day today, and tomorrow is another day, another chance to get something right, do something good, choose something beautiful.

And always to love.


the power of a team

Over the last couple of weeks, we have been rather insanely busy with a new-and-improved business model for SheTech, a new-and-improved web site (still in development, so bear with us!), and a ton of related details.

It has been a great privilege to work with this crackerjack team we’ve managed to assemble–and I’m not just saying that. For some reason, some truly world-class talent have decided that this little agency is worth their time and attention. This is both invigorating and humbling.

The planning process for SheTech 2011 is fast-paced because it’s so important that we get this going sooner than later; it’s exciting; it’s exhilarating. The coolest part to me is looking around, totally trusting the team to play together really well. We kick ideas around and some great stuff comes up. Where one person lacks a skill or an idea, another more than fills the gap.

Not only are we doing this for ourselves (“eating our own dog food”) in the context of making vast improvements to SheTech and Company, our clients are already beginning to benefit from this richness of creativity as well. We’ve had planning sessions for clients, where some really amazing and innovative ideas have resulted. Man, do I feel lucky to be surrounded by such talented people!

We’re doing this for ourselves. But mostly, we’re doing this for each other.

We’re doing this for our clients.

And their clients.

And their communities.

Man, do I feel lucky.


the power of courage

Early this morning, Chris Brogan published a post called “Appreciate the Wild Minds“. Near the end, he wraps up his thoughts with

Their ideas don’t fit into spreadsheets and business plans quite often, but the extrapolations are things of beauty and wildness, all at once. It’s like watching nature try to express itself in a whole new way, watching how their thoughts manifest. Sometimes nature is ugly. Sometimes it’s not efficient.

In corporate culture especially, we try so hard to fit everything into a quantifiable process–an admirable goal in many ways, as it helps us make tasks repeatable and measurable–but not everything fits into a formal process.

How do you plot creativity on a spreadsheet? How do you predict that insane thought that comes to you at 3:00 in the morning, the one that could change the world? Or the one that comes to you in the, er, “smallroom” (which is where I have arrived at some of my best solutions–I’m sure there’s a study somewhere on why that is)?

This is where we need courage, both individually and collectively. The things that worked for us in decades past, the corporate strategies (many of which have contributed to bringing the economy to its knees) and formal processes that help us standardize business and behavior, are starting to collapse under their own weight. Human creativity does not fit into a “standard”; courage is not something you can quantify. I hear and read over and over again that it’s the entrepreneurs, Chris’ “wild minds”, that will save us.

Have courage. Speak your ideas bravely; pursue your unpredictable creativity. You may have the Next Big Thing waiting for you in the smallroom.


Follow

Get every new post delivered to your Inbox.

Join 468 other followers